As a human-scale organization, CEMKA has a dedicated monitoring and data collection department for conducting non-interventional studies and public health research. This department manages the set-up and follow-up of investigator sites, interviews with local stakeholders, as well as the monitoring of data collection. This process is governed by strict quality procedures, ensuring traceability and compliance with regulatory requirements.
Monitoring ensures the smooth progress of projects, adherence to protocols, and compliance with legal obligations.
Data Collection Expertise
CEMKA provides its clients with a specialized data collection team, offering methodological and technical expertise in online and telephone surveys, ensuring high-quality engagement with all health sector stakeholders.
Key Services & Expertise
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- Remote setup (phone/video) of investigator sites and local stakeholders.
- Implementation of data collection tools.
- Quality control of collected data (paper or eCRF), ensuring compliance with protocols and regulations.
- Real-time tracking of patient enrollment and follow-up.
- Data collection (via eCRF, phone, or on-site visits).
- Administrative management (contracts, investigator fees) and personalized investigator support.
- Interactive double data entry for paper-based collection.
Team & Organization
The CEMKA monitoring and data collection team consists of project managers, specialized health investigators, and freelance CRAs, mobilized for large-scale studies. The team operates within a structured network for data collection across various channels: on-site, paper-based, phone, or electronic Case Report Forms (eCRF).
Key points
High-quality field approaches for all health stakeholders:
- Patients, general public, and cohort members
- General practitioners and hospital-based physicians
- Paramedics and other healthcare professionals
- Medical-social sector professionals
Efficient tools for data collection and monitoring:
- Multichannel study expertise (web, phone, email, mail, etc.)
- Call center equipped with CATI VOXCO system
- Toll-free number and hotline management
- Online questionnaires
- Secure health data hosting with an HDS-certified sovereign provider, ensuring data security and quality
- Centralized and traceable data management (audits, newsletters, dashboards)
A Tailored Service Offering:
- Human-scale team
- Customized methodology and personalized study follow-up
- Responsiveness and regulatory compliance in the healthcare sector
- Trusted third-party service for study-related interactions